Privacy Policy

Modify Health Practices (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website and communication channels.

Upon granting consent to receive SMS communications from Modify Health Practices, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

• Appointment Reminders: Reminders about scheduled appointments .
  • Example Message:
    “Hi [Customer Name], this is a reminder about your upcoming appointment with Modify Health Practices on [Date] at [Time]. We look forward to seeing you!” To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”
• Patient Billing Statements: Reminder related to patient medical bills.
  • Example Message:
    “Hi [Customer Name], this is a reminder about your pending invoice with Modify Health Practices for [Date]. For billing related queries, please call (212) 347-4557. To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”

• To opt out of SMS communications, simply reply with “STOP.”
• For assistance or inquiries, reply with “HELP”
• Message and data rates may apply.

• For further assistance, please visit our website at https://modifyhealthpractices.com/ or contact us at (212) 347-4557.
• Message Frequency
  • You may receive approximately 2-5 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

At NYPHC, we collect information that helps us provide better healthcare services and improve your experience with us. We may collect the following types of information:

Personal Information

We collect personal information that you provide directly to us. This may include:

• Full name
• Contact details (email, phone number, mailing address)
• Date of birth
• Medical history and health information (e.g., allergies, medications, prior treatments, and diagnoses)

You may provide this information when scheduling appointments, signing up for health updates, or using other features of our website or services.

Automatically Collected Information

We also collect certain data automatically when you visit our website or use our digital services. This includes:

• IP addresses
• Browser types and versions
• Device information (e.g., mobile or desktop)
• Pages visited and referral sources
• Cookies, web beacons, and similar tracking technologies

This information helps us analyze site usage, improve the user experience, and enhance our website’s performance.

The information we collect is used for the following purposes:

• Providing Healthcare Services: To schedule appointments, provide preventive care, communicate with you about treatments, and follow up on health assessments.
• Communicating with You: To send appointment reminders, health tips, and any updates related to our services.
• Improving Our Services: To enhance website functionality, improve user experience, and deliver personalized healthcare content.
• Legal Compliance: To comply with relevant healthcare laws, including HIPAA (Health Insurance Portability and Accountability Act) and state-specific regulations.

We take the security of your personal and health information seriously. To protect your data, we use:

• Encryption: Secure encryption methods during data transmission.
• Access Controls: Only authorized personnel have access to your sensitive information.
• Secure Storage: We store personal and health information in secure, HIPAA-compliant systems.
• Regular Security Audits: Our systems undergo regular security audits to ensure our data protection measures are up-to-date.

While we implement stringent measures to secure your information, please note that no data transmission or storage method is 100% secure.

We do not sell your personal information to third parties. However, we may share your information with the following entities under specific circumstances:

• Healthcare Providers: We may share your information with healthcare professionals and specialists directly involved in your care to coordinate your treatment.
• Third-Party Service Providers: We may share your information with trusted vendors who assist with website hosting, customer service, and other essential functions. These vendors are bound by strict confidentiality agreements.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, such as court orders or regulatory requirements.
• With Your Consent: We may share your information if you provide us with explicit consent.

As a patient or visitor to our website, you have the right to:

• Access: Request a copy of the personal and medical information we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete information.
• Deletion: Ask us to delete your personal data, subject to certain exceptions (such as retaining information for legal or medical purposes).
• Opt-Out: Opt out of receiving marketing communications or newsletters by following the unsubscribe instructions included in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at the details provided below.

Telemedicine Services & Your Rights

Informed Consent: Before your telemedicine consultation, we provide clear instructions on what to expect during the session, how your health information will be used, and the potential risks of using telemedicine. We ensure you understand your rights and consent to the treatment provided via telemedicine.

Privacy and Confidentiality: We adhere to strict privacy standards to protect your health information during telemedicine sessions. Our systems are fully HIPAA-compliant, and we use secure video conferencing platforms that encrypt your personal and medical data to prevent unauthorized access.

Clear Communication: You will be informed about the specific technology we use for telemedicine, any potential risks (such as technical difficulties), and the steps to take if you need assistance during your virtual appointment.

Access to Medical Records: After your telemedicine session, we ensure that you have access to your medical records and any notes made during the consultation. You may request copies of your telemedicine session details for your personal records.

Opt-Out Option: You have the right to opt-out of telemedicine services at any time. If you decide that telemedicine is not suitable for your healthcare needs, we will assist you in arranging an in-person appointment or an alternative care method.

By using our telemedicine services, you are agreeing to the terms outlined in this TCR Compliance Message. If you have any questions or concerns, please do not hesitate to ask for further clarification before proceeding with a telemedicine consultation.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information immediately.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us:

Modify Health Practices

Phone: +1 (212) 347-4557
Location: 274 Madison Avenue Suite 504 New York, NY 10016

Thank you for trusting Modify Health Practices with your healthcare needs. We are dedicated to providing excellent care while protecting your privacy.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.